Papa John’s became a favorite in American households and businesses more than 23 years ago. It’s still popular after Steve Ritchie accepted the role of Chief Executive Officer in January 2018 while serving as President. He made a new commitment to Papa John’s International, Inc. of changing the culture through extensive training. At the time of Ritchie stepping in as CEO and Director, the company received $200 million from Starboard as an investment. He plans to use the funds to help with cultural changes throughout the organization and all stores.
When Steve Ritchie made a promise to cultural change, he meant it. In a recent news release, Papa John’s International announced its marketing investment initiatives for providing financial assistance for domestic franchisees, until the end of 2020. The company is making a significant investment which includes $80 million to strengthen the brand and the franchises. It began in June of this fiscal year with plans to make more contributions to the National Marketing Fund for activating Ambassador Shaquille O’Neal and to expand the different positions of Papa John’s.
Franchise Advisory Council (FAC) is supportive of the financial assistance program while improving Papa John’s and its partnerships with franchisees by providing investments. This program offering is to extend support to the traditional domestic franchisees through lower royalties, service incentives, and specific relief. It’s a support package to help them manage their companies efficiently and plan for the future.
Steve Ritchie holds several executive roles in Papa John’s including CEO, Director and President. He joined the company in the mid-1990s working as a rep in customer service and a delivery driver. With hard work and determination, Papa John’s promoted him to the general store manager. Experience in management taught him how to run the business and become an entrepreneur and a leader.