Investigator Pro 4.0 is the first investigative software that can be used in correctional centers to identify voices over a suspicious call from or to an inmate. By launching the software, Securus Technologies has become the leading provider of correctional and investigative technology.

 

Investigator Pro 4.0 will be used by criminal investigators to search a voice sample from either the inmate communications services or from the one who called the inmate. The sample will be used to examine other related previous communications.

 

Michael Kester, an executive officer at JLG Technologies, confirmed that the software was designed to investigate suspected calls that are against justice and security policies. The software will be used to identify other inmates who have been calling the alleged party and the criminal history of the called party.

 

Besides the searchable voice, Investigator Pro also include other features like high-interest group tagging, which has proved useful in identifying suspected groups. Subsequently, Securus Technologies has become the principal provider of innovative solutions and technology that is used to improve public safety.

 

Securus Technologies is headquartered in Dallas, Texas with other offices in Carrolton, Allen, and Atlanta. Due to their quality services, Securus was honored with an A+ rating by Better Business Bureau.

 

The accreditation is given to firms that exhibit distinguished services in building customer trust, honest advertisement on its departments, transparency, responsibility, and ability to safeguard the privacy of its clients.

 

Securus Technologies is contracted by more than 3,450 jails and helps connect about 1,200,000 inmates to their families. The company offers services on inmates’ communication, incident management, investigations, and other technological solutions that are used in correctional centers.

 

Securus Technologies works with close to 1000 communication experts who are dedicated to innovating new technologies to improve customer experience. This makes it the leading provider of inmate communication services across America.