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Category: Inmate Phone Calls

09 Sep 2017

SECURUS TECHNOLOGIES INC: PROVIDING EFFICIENT SERVICES  0

Securus Technologies Inc is among the renowned American companies that offer communication solutions to correctional facilities. The company serves over twenty five hundred facilities of correction in the District of Columbia, Mexico, the forty five American states and Canada. It also caters to over one million inmates in American prisons. Securus Technologies provides efficient services that include revolutionary technological solutions to problems associated with the correctional facilities and law enforcement system. The company’s customer service is quick and effective and it responds promptly to any problems that might crop up with its systems. Some of the services that the company provides include matters that are associated with information technology, analytics, and enterprise software among other categories.

 

Securus Technologies is based in the Dallas, Texas area. However, the company has four other regional offices which are situated in the Dallas metropolitan area and one other in Atlanta. Although the company was started in 1986 it was only in 2004 after Evercom and T-Netix merged to create the modern Securus Technologies Inc. Over the years the company has been able to produce ground breaking technological solutions to various departments in the correctional facilities systems. Currently, the company’s CEO is Richard A. Smith, previously it was headed by Richard Falcone.

 

Securus Technologies Customer Reviews

 

Securus Technologies deals diligently with correctional and law enforcement facilities. Every week the company receives glowing tributes of its services from all over the regions where it operates. The Securus Technologies Chief Executive Officer and Chairman, Richard A. Smith also attest to the fact that the company strives to make its clients happy by coming up with new products weekly. He also says that the company receives numerous communications from their clients. Some of the glowing remarks include how the company’s technology has assisted in catching up with corrupt and unwarranted prison officers. The technology has also assisted in getting hold of contraband within the correctional facilities walls. The correctional facilities have also been able to keep other criminals from infiltrating their compounds.

 

21 Sep 2016

Securus Technologies Improves Investigative Intelligence  1

Investigator Pro 4.0 is the first investigative software that can be used in correctional centers to identify voices over a suspicious call from or to an inmate. By launching the software, Securus Technologies has become the leading provider of correctional and investigative technology.

 

Investigator Pro 4.0 will be used by criminal investigators to search a voice sample from either the inmate communications services or from the one who called the inmate. The sample will be used to examine other related previous communications.

 

Michael Kester, an executive officer at JLG Technologies, confirmed that the software was designed to investigate suspected calls that are against justice and security policies. The software will be used to identify other inmates who have been calling the alleged party and the criminal history of the called party.

 

Besides the searchable voice, Investigator Pro also include other features like high-interest group tagging, which has proved useful in identifying suspected groups. Subsequently, Securus Technologies has become the principal provider of innovative solutions and technology that is used to improve public safety.

 

Securus Technologies is headquartered in Dallas, Texas with other offices in Carrolton, Allen, and Atlanta. Due to their quality services, Securus was honored with an A+ rating by Better Business Bureau.

 

The accreditation is given to firms that exhibit distinguished services in building customer trust, honest advertisement on its departments, transparency, responsibility, and ability to safeguard the privacy of its clients.

 

Securus Technologies is contracted by more than 3,450 jails and helps connect about 1,200,000 inmates to their families. The company offers services on inmates’ communication, incident management, investigations, and other technological solutions that are used in correctional centers.

 

Securus Technologies works with close to 1000 communication experts who are dedicated to innovating new technologies to improve customer experience. This makes it the leading provider of inmate communication services across America.

24 Aug 2016

Securus Technologies – ConnectUs Automated Forms  0

Choosing Reliable Public Safety Solutions For Correctional Facilities

Securus Technologies, a highly reputable and reliable provider of criminal and civil justice technology solutions to the corrections facilities, announced its plan to save customers and clients real time and money. This company has been providing cutting-edge technology solutions for investigation, public safety and corrections. The plan is to implement its Grievance application and Inmate Forms on ConnectUs.

Paper forms are usually used at correctional institutions for various issues such as sign up forms, medical, grievances, and handbook acceptance forms. Correctional officers spend too much time logging, collecting, distributing, routing, copying, responding, storing, archiving and filing forms.

For many years, inmates, and the friends and family of inmates, have relied on the top notch services and products provided by Securus Technologies for communication solutions designed to meet their specialized needs. Recently, Securus has developed and introduced complimentary services and products beyond communications, fortifying the company’s position as the leading provider of cutting-edge criminal and Civil justice technology solutions in the industry.

Securus aims to continuously provide new technology and features for its customers. And the Grievance application and Inmate Forms on ConnectUs is one way they can modernize their customers with the state of the art technologies.

The use of this application makes it easy to create custom forms for any of these requests and make it accessible to inmates. To change a form is a simple process that takes just a few minutes. The ConnectUs Grievance application and Inmate Forms transforms manual paper to digital automation. There is no printing involved, so it save valuable time and officers can just focus on security and safety.

The website of Securus Technology has a lot of information about the company and its vast range of innovative security and safety solutions. Have a look around their website to learn more about the company.

02 Jun 2016

Introduction of Video Call Services to Inmates  0

I know for a fact that video conferencing is convenient than face to face meetings since it is cheaper and saves time that I would otherwise use to travel. At the convenience of my home I can effectively communicate with whomever I want without moving a muscle. Video communication had never been availed to inmates hence if I wanted to see incarcerated loved ones I would have to schedule a meeting and travel to where they are being held.
Securus technologies have introduced on PR Newswire an inmate video phone calls service. The service allows inmates to video talk with their loved ones at a moment notice and without incurring travelling costs. With Securus video phone services an inmate might be able to see other relatives such as small children who might not be allowed to see them physically in prison.

Both android and apple phones can use this application. The android version of the application was the first to be launched and was an instant hit with over 60,000 downloads according to BBB.org . Russell Roberts who is the Vice President of Marketing and Strategy stated that the video call application represented the company’s aim to continue facilitating communication between inmates and their loved ones. He continued to state that the new system was more efficient and reliable since it used a high speed internet connection eliminating queuing in prisons while waiting for a turn to visit an inmate.

I believe that Securus Technologies [see, https://www.crunchbase.com/organization/securus-technologies#/entity] is the best and most sophisticated prison industry dealing in the communication sector. I know for a fact that the company goes an extra mile in providing a secure and reliable means of communication. Its latest video call application is conclusive proof of the company’s sophistication. I am inclined to believe that the company will continue to offer unmatched and quality services to its clients. More information about Securus technologies please visit https://securustech.net/. Also visit their wiki page: https://en.wikipedia.org/wiki/Securus_Technologies