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Category: Business’ Reputation

16 Apr 2017

Nationwide Title Clearing, Inc. Experiences Record Growth  0

In 1991, Nationwide Title Clearing, Inc. was a small, local title company who served its local area. Today Nationwide is the leading national post-closing provider of documents in the nation. Eight out of the top ten retail lending and mortgage companies use Nationwide as their choice provider of wholesale mortgage documents.

Nationwide can reach into all of the counties and jurisdictions in the country to retrieve the proper documents for any mortgage transaction that is needed. That is over 3,600 places where records are retrieved and instantly transmitted to clients. The key factor in any wholesale operation is the speed at which the document can be transmitted and the accuracy of that document.

Nationwide has a 99.98% compliance ratio and only a .78 failure ratio. This means that nearly 100% of the time the records are arriving very fast and with a great deal of accuracy.

Nationwide has over 600 employees working in three states, and the reason is for the safeguarding of the companies processes and ability to operate. If a problem or an emergency were to occur in one part of the country, the other areas would more than likely remain intact, and the company would continue to function.

The headquarters are located in Palm Harbor, Florida where the bulk of the employees work and pay attention to getting the information out to the clients. Most clients have direct access from a digital standpoint with security passwords to gain access. This allows for nearly instant retrieval of documents.

Employees are very well trained, and they can handle just about any situation that comes up. They have continual ongoing training as well, as the keeping track of a national abstracting and document service requires a lot of technology. The investment required to bring up to date all of the technological connections is a big one, but it has been well worth it. It has made delivery and audited a no-brainer.

John Hillman, the CEO of Nationwide loves to talk about the employees and what they mean to the company. There is a real togetherness with the employees, and they pitch in and help one another when the pressure gets to the higher levels. Hillman adds that there are procedures in place for that and they have been very helpful in situations where things start to get hectic.

Nationwide is growing very fast, which is an indicator of what to expect in the future. And if the past is any indication, the future is going to be just as exciting as the past few years have been.

 

17 Oct 2016

How To Choose The Right Online Reputation Management Tools  0

The mood present in people’s lives today determines to a large extent the kind of choices they will make in the next instance. This in many ways reflects how the reputation of a business at any instance affects the choices customers make. It follows that having a well-coordinated online reputation management campaign allows a business to avoid some instances that may bring about losses or conflict with customers.

To make the process easy and a success, one can choose several tools that are able to deliver results within a short period since the online business world is complex and there are virtually no guarantees a campaign may work without some backing.

The first step when managing online Reputation Defender is to understand what people are saying about your business. This should guide you to choose tools that can alert you whenever mentions of your business are made online. Having instant feedback allows you to understand what problems could be underlying so you can respond immediately before the case grows beyond your means.

Social media monitoring

Social media monitoring, as a Biz Community publication explains, is a vital part of any business that aspires to beat competition and remain relevant in the market. Social media holds some power that can either elevate your business or kill it in few days. What you need to understand is how to respond to any issues that come up because this is what will determine how potential customers will view the business.

Why you should never ignore ORM

People take what others say seriously and this explains the reason someone is likely to trust a product after getting referrals from others. Therefore, if the reputation of your business is tainted by anything chances are you will need to spend a lot trying to erase the notion that you don’t offer value for money, which could take a long time.

Poor reviews and comments can damage the reputation of a company, something that comes with low sales in the long run. Therefore, every business needs an online reputation management strategy to ensure bad mentions are watered down before they explode into huge problems.